Fifth Third Bank Payoff Request
Contact Information
Address
Instructions
Call 800-375-1745 to request a loan payoff statement.
Prompt Details
Updated 1/22/2025
Thank you for calling Fifth Third Bank's mortgage loan servicing department.
Please select from the following options:
Press 1: Bankruptcy, loss mitigation, hardship relief, or foreclosure Press 3: Questions about homeowners, hazard, or flood insurance Press 4: Questions about escrow analysis, payments, or other mortgage correspondence Press 5: Property condition or occupancy inquiries Press 6: Current mortgage loan rates Press 9: Speak with customer service about payoff, loan balance, coupon books, or address changes Press #: Additional assistance
If you know your party's extension, you may enter it at any time. For all other inquiries, please hold to speak with a representative.
Fifth Third Bank Payoff Request Turnaround Time
Expected turnaround time for payoff requests to Fifth Third Bank is 1-4 business days.