Payoff Statement
    Get mortgage payoff statements easily.
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    IBC Mortgage Payoff Request

    Official Website

    Contact Information

    NMLS Number: 421821
    1-866-601-2884
    submit@ibc.com

    Address

    8998 Research Blvd
    Austin, TX 78758

    Instructions

    Call 800-562-6408 or email submit@ibc.com to request a loan payoff statement.

    Prompt Details

    Updated 1/22/2025

    Thank you for calling IBC Mortgage Loan Servicing Division.

    Our office hours are Monday through Friday, 8:00 AM to 5:00 PM.

    Menu Options:

    • Press 9 if you know your party's extension
    • Stay on the line for additional menu options
    • For third party payoff statement requests, fax to: (295) 663-2357
    • Press 3 for existing second mortgages or phone payments
    • Press 4 for Collections/Loss Mitigation Department
    • Press 5 for first mortgage services and payments
    • For student loans, call: (180) 949-6371
    • Press 0 for operator
    • Press # to repeat this menu

    Para español, por favor espere.

    IBC Mortgage Payoff Request Turnaround Time

    Expected turnaround time for payoff requests to IBC Mortgage is 1-4 business days.