VyStar Credit Union Payoff Request

Prompt Details

Updated 1/22/2025

Thank you for calling VyStar Credit Union. You may access your accounts by phone anytime using Magic Touch, our automated phone system.

Please select from the following options:

• Press 0 to use self-service options
• Press 1 for assistance with online and mobile banking
• Press 2 to report a lost or stolen debit/credit card
• Press 3 for assistance with mortgages, collections (Member Solutions), or loans
• Press 4 if you know your party's extension or for directory by name
• Press 5 to use Magic Touch automated system or hear rates, branch hours and locations
• Press 6 for assistance with business or investment services
• Press 7 for general inquiries (account balances, deposits, transfers, credit card/loan payments)
• Press 8 if you are a One-to-One member
• Press 9 for all other member service needs
• Press # to repeat this menu

VyStar Credit Union Payoff Request Turnaround Time

Expected turnaround time for payoff requests to VyStar Credit Union is 1-4 business days.